An adaptation of SERVQUAL for events evaluation : an environmental sustainability addon
The events sector is continuously growing, driven by economic development and increased spending on leisure. As events may generate a large amount of waste, an environmental impact assessment is increasingly important for any event. The importance and necessity of this has recently become more signi...
| Main Authors: | Menezes, Andromeda, Lima, Rui M., Souza, André Luiz Aquere de Cerqueira e, Amorim, Marlene |
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| Format: | Artigo |
| Language: | Inglês |
| Published: |
MDPI
2021
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| Subjects: | |
| Online Access: |
https://repositorio.unb.br/handle/10482/41064 https://doi.org/10.3390/su12187408 https://orcid.org/0000-0002-7991-0132 https://orcid.org/0000-0002-0901-0614 |
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