Job rotation in software engineering : theory and practice

Job rotation has been proposed as a managerial practice to be applied in the organizational environment to reduce job monotony, boredom, and exhaustion resulting from job simplification, specialization, and repetition. The scientific literature distinguishes between job-to-job and project-to-project...

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Main Author: SANTOS, Ronnie Edson de Souza
Other Authors: SILVA, Fabio Queda Bueno da
Format: doctoralThesis
Language: eng
Published: Universidade Federal de Pernambuco 2019
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Online Access: https://repositorio.ufpe.br/handle/123456789/35187
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spelling ir-123456789-351872019-11-08T05:16:02Z Job rotation in software engineering : theory and practice SANTOS, Ronnie Edson de Souza SILVA, Fabio Queda Bueno da http://lattes.cnpq.br/7740410814678720 http://lattes.cnpq.br/6381755382123529 Engenharia de software Equipes de software Job rotation has been proposed as a managerial practice to be applied in the organizational environment to reduce job monotony, boredom, and exhaustion resulting from job simplification, specialization, and repetition. The scientific literature distinguishes between job-to-job and project-to-project rotations. Despite the potential benefits and its actual use by software companies, software engineering research did not accumulate an extensive body of scientific knowledge about benefits and limitations of job rotation in software engineering practice. In fact, there is a known knowledge gap regarding how practitioners can apply this practice in software industry. This research aims to identify and discuss evidence about project-to-project (P2P) job rotation in software companies, seeking to understand its benefits and limitations, in order to build a model that could guide research and practice towards the use of this managerial practice in software development environments. A mix-method research strategy was applied to collect, analyze, and synthesize empirical evidence in order to build and validate a consistent model that could be applied to guide industry practice. This research identified evidence from multiple sources and from different data types (qualitative and quantitative) about the use, benefits and limitations of rotation in software engineering practice. An amount of 25 factors (benefits and limitations) of such rotations in software engineering were identified and discussed. Different research methods yielded complementary evidence that could be used to inform practitioners about the effects of this managerial practice in software professionals’ work. Finally, a managerial model was build and its comprehensiveness was checked in order to be applied in software companies in the process of plan, execute and evaluate job rotations. Before this research, evidence related to job rotations in Software Engineering was restricted to studies that did not investigate this phenomenon as their primary goals. Now, relevant novel evidence and significant findings based on practice were added to the body of knowledge about this specific topic, supporting researchers into the development of future research about the theme, and guiding practitioners into the improvement industry practice. CNPq Job Rotation, ou rotação do trabalho em Português, é uma prática gerencial proposta para ser aplicada em organizações buscando reduzir a monotonia no trabalho e a exaustão causada em indivíduos que desenvolvem trabalhos simplificados, especializados e por vezes, repetitivos. A literatura cientifica distingue dois tipos de rotação de trabalho que podem existir, a rotação de indivíduos entre departamentos da empresa, e a rotação de indivíduos entre diferentes projetos. Apesar dos benefícios desta prática, e do seu uso na indústria de software, a literatura da área de Engenharia de Software não produziu um conjunto suficiente de evidências científicas sobre os efeitos desta pratica no trabalho dos engenheiros de software. Esta pesquisa tem o objetivo de entender e discutir a prática de rotação de trabalho de profissionais entre projetos de software, buscando apontar benefícios e limitações desta prática, visando o desenvolvimento de um modelo teórico que possa guiar pesquisadores e profissionais no uso eficiente deste recurso gerencial. Uma estratégia de métodos de pesquisa mistos foi utilizada nesta pesquisa, visando coletar, analisar e sintetizar dados sobre o uso, as vantagens e as desvantagens da prática de rotação de trabalho em empresas de software. Foram identificados 25 fatores distintos que podem ser influenciados pela prática de rotação do trabalho e que tem efeitos diretos no trabalho dos engenheiros de software. O uso de métodos empíricos variados demonstraram evidências complementares que podem ser usadas para informar e guiar profissionais da indústria. Além disso, um modelo foi construído com base nesses resultados, e sua consistência foi verificada buscando avaliar sua usabilidade para planejar, realizar e avaliar rotações de trabalho entre projetos de software. Antes do desenvolvimento dessa pesquisa, evidências sobre a rotação do trabalho na Engenharia de Software estava restrita a trabalhos que não tiveram como objetivo principal investigar esta prática. Agora, novas evidências relevantes e resultados significativos advindos da prática industrial foram reunidos para serem utilizado como suporte para novas pesquisas, e principalmente para guiar profissionais da área no uso prático desta técnica gerencial. 2019-11-07T18:58:37Z 2019-11-07T18:58:37Z 2019-07-05 doctoralThesis SANTOS, Ronnie Edson de Souza. Job rotation in software engineering: theory and practice. 2019. Tese (Doutorado em Ciência da Computação) – Universidade Federal de Pernambuco, Recife, 2019. https://repositorio.ufpe.br/handle/123456789/35187 eng openAccess http://creativecommons.org/licenses/by-nc-nd/3.0/br/ application/pdf Universidade Federal de Pernambuco UFPE Brasil Programa de Pos Graduacao em Ciencia da Computacao
institution REPOSITORIO UFPE
collection REPOSITORIO UFPE
language eng
topic Engenharia de software
Equipes de software
spellingShingle Engenharia de software
Equipes de software
SANTOS, Ronnie Edson de Souza
Job rotation in software engineering : theory and practice
description Job rotation has been proposed as a managerial practice to be applied in the organizational environment to reduce job monotony, boredom, and exhaustion resulting from job simplification, specialization, and repetition. The scientific literature distinguishes between job-to-job and project-to-project rotations. Despite the potential benefits and its actual use by software companies, software engineering research did not accumulate an extensive body of scientific knowledge about benefits and limitations of job rotation in software engineering practice. In fact, there is a known knowledge gap regarding how practitioners can apply this practice in software industry. This research aims to identify and discuss evidence about project-to-project (P2P) job rotation in software companies, seeking to understand its benefits and limitations, in order to build a model that could guide research and practice towards the use of this managerial practice in software development environments. A mix-method research strategy was applied to collect, analyze, and synthesize empirical evidence in order to build and validate a consistent model that could be applied to guide industry practice. This research identified evidence from multiple sources and from different data types (qualitative and quantitative) about the use, benefits and limitations of rotation in software engineering practice. An amount of 25 factors (benefits and limitations) of such rotations in software engineering were identified and discussed. Different research methods yielded complementary evidence that could be used to inform practitioners about the effects of this managerial practice in software professionals’ work. Finally, a managerial model was build and its comprehensiveness was checked in order to be applied in software companies in the process of plan, execute and evaluate job rotations. Before this research, evidence related to job rotations in Software Engineering was restricted to studies that did not investigate this phenomenon as their primary goals. Now, relevant novel evidence and significant findings based on practice were added to the body of knowledge about this specific topic, supporting researchers into the development of future research about the theme, and guiding practitioners into the improvement industry practice.
author2 SILVA, Fabio Queda Bueno da
format doctoralThesis
author SANTOS, Ronnie Edson de Souza
author_sort SANTOS, Ronnie Edson de Souza
title Job rotation in software engineering : theory and practice
title_short Job rotation in software engineering : theory and practice
title_full Job rotation in software engineering : theory and practice
title_fullStr Job rotation in software engineering : theory and practice
title_full_unstemmed Job rotation in software engineering : theory and practice
title_sort job rotation in software engineering : theory and practice
publisher Universidade Federal de Pernambuco
publishDate 2019
url https://repositorio.ufpe.br/handle/123456789/35187
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score 13.657419